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Roehampton Finance Contact Information

If you’re looking to get in touch with the Finance department at the University of Roehampton, there are several avenues available depending on your specific query. This information aims to provide a clear and efficient way to contact the correct team.

General Enquiries

For general finance-related questions, the best starting point is the Student Finance Team. They can assist with queries related to tuition fees, payment deadlines, funding options, and financial support. The dedicated email address for student finance enquiries is: [email protected].

It’s advisable to include your full name, student ID number (if applicable), and a concise description of your query in your email. This will help the team respond more efficiently to your request. Be aware that response times may vary depending on the volume of enquiries received, particularly during peak periods such as enrolment and payment deadlines.

Specific Finance Teams & Departments

Depending on the nature of your financial query, you might need to contact a specific department within the Finance Division. Here’s a breakdown of potential areas and how to reach them:

• Supplier Payments: If you are a supplier to the University and have a query about an invoice or payment, you should direct your enquiry to the Accounts Payable team. Their email address is typically listed on your purchase order, or you can try [email protected].
• Staff Expenses: Roehampton University staff members with expense-related questions should contact the Finance department directly. Internal resources, such as the staff intranet, will provide the most up-to-date contact information and relevant forms.
• Research Grants & Funding: If your query pertains to research grants or externally funded projects, you should contact the Research & Innovation Office. They will be able to direct you to the appropriate finance contact for your grant. Details of Research & Innovation Office contacts can usually be found on the university website under “Research”.
• Tuition Fee Enquiries (Specific Cases): While the main [email protected] address handles most tuition fee enquiries, complex cases or appeals might require contacting a senior member of the Student Finance team. Request escalation through the main email address if your initial query isn’t resolved.

Important Considerations

When contacting any Finance team, please remember to:

• Be clear and concise: State your query clearly and provide all relevant information.
• Include your student ID (if applicable): This helps the team quickly identify your records.
• Check the University website: Many answers to common questions can be found on the university’s website in the Finance section.
• Allow sufficient time for a response: Response times may vary depending on the complexity of your query and the workload of the team.

While phone numbers may be available internally for specific departments, email is generally the preferred method of contact for initial enquiries. This ensures a clear record of communication and allows the Finance team to efficiently manage requests.

By following these guidelines, you can ensure your finance-related enquiries are directed to the correct team at the University of Roehampton, leading to a quicker and more effective resolution.

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