Ljmu Student Finance Contact

Liverpool John Moores University (LJMU) understands that student finance can be a complex and often stressful subject. That’s why they provide several dedicated channels for students to get the help they need in managing their finances and understanding their funding options.

The primary point of contact for student finance enquiries at LJMU is the Student Advice and Wellbeing Team. They offer comprehensive support and guidance on a wide range of financial matters, including:

• Student Loans: Understanding eligibility, application processes, repayment terms for loans from Student Finance England, Student Finance Wales, Student Finance Northern Ireland, and the Student Awards Agency for Scotland (SAAS).
• Bursaries and Scholarships: Information on LJMU-specific bursaries and scholarships, as well as external funding opportunities, including eligibility criteria and application deadlines.
• Hardship Funds: Guidance on accessing the university’s hardship funds if you’re experiencing unexpected financial difficulties that are impacting your studies. They can assist with the application process and assess your eligibility.
• Money Management: Practical advice on budgeting, managing debt, and making informed financial decisions as a student. Workshops and online resources are often available.
• Benefits Advice: Information on any benefits you may be entitled to, such as Universal Credit, and how student status affects eligibility.

How to Contact the Student Advice and Wellbeing Team:

LJMU offers various ways to get in touch:

• In-Person: The Student Advice and Wellbeing team usually has a physical presence on campus. Check the LJMU website or student intranet for the location and opening hours of the Student Advice Centre. Face-to-face appointments can be booked for more complex issues.
• Online: The LJMU website provides a wealth of information regarding student finance, often including FAQs and downloadable guides. Look for dedicated student finance sections under “Student Support” or similar headings.
• Email: The Student Advice and Wellbeing Team generally has a dedicated email address for student finance enquiries. Check the LJMU website (typically the Student Advice and Wellbeing pages) for the correct email address.
• Telephone: Contact the general LJMU switchboard and ask to be connected to the Student Advice and Wellbeing Team. Be prepared for potential waiting times, especially during peak periods like enrolment and loan application deadlines. The switchboard number should be readily available on the university’s main website.

Important Tips for Contacting LJMU Student Finance:

• Be Prepared: Before contacting the team, gather any relevant information, such as your student ID number, loan reference number, and details of your enquiry.
• Be Clear and Concise: Clearly explain your situation and what you need help with. The more specific you are, the easier it will be for the advisor to assist you.
• Check the Website First: Many common questions are answered on the LJMU website. Check the FAQs and online resources before contacting the team directly. This may save you time.
• Keep Records: Keep a record of any communication you have with the Student Advice and Wellbeing Team, including dates, names, and the outcome of your enquiry.

Remember to check the official LJMU website for the most up-to-date contact information and opening hours for the Student Advice and Wellbeing Team. They are your best resource for accurate and timely information regarding your student finance needs.